PRIVACY POLICY
1. Your Privacy
At Total Kitchen Solution, we respect your privacy and are committed to protecting the personal information you provide to us. The purpose of collecting your personal data is to:
- Deliver products and services you have requested
- Improve our products and services
- Communicate with you regarding promotions, updates, and offers (with your consent)
- Conduct market research and service improvement initiatives
Only authorised employees have access to your personal information. We will not share your details with third parties except when it is necessary to provide a service to you, such as arranging deliveries, processing payments, conducting credit/security checks, or when required by law.
We may also share your information with regulators, auditors, legal representatives, group companies, appointed service providers, or marketing agencies for business purposes.
2. Your Consent
We will not sell your name, address, email, credit card details, or other personal information to third parties without your consent, except as outlined in this Privacy Policy.
3. Communication & Marketing
If you have made a purchase or registered on our Website, we may contact you from time to time with product updates, promotions, and news via email, phone, or post.
You can opt out at any time by:
- Clicking the “unsubscribe” link in our emails
- Adjusting your preferences in your account settings on our Website
- Contacting us directly
4. Cookies
Cookies are small files stored on your device to enhance your browsing experience. They help remember your preferences (e.g., your email address when logging in).
You can adjust your browser settings to block cookies, though this may limit some Website functionality.
5. Site Statistics
We may collect aggregated, anonymous statistics on site usage (e.g., number of visitors, most viewed pages) for analysis and service improvement. This data may be collected via cookies or embedded code from third-party analytics services.
6. Disclosure of Your Information
We may share your personal information:
- With group companies for operational purposes
- In the event of a sale, merger, or acquisition of Total Kitchen Solution or its assets
- When required to comply with legal obligations or protect the rights, property, or safety of our business, customers, or others — including fraud prevention and credit risk reduction
7. Third-Party Websites
Our Website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before providing personal data.
8. Accessing & Updating Your Details
To review or update your personal details, contact us at the details provided below. For security purposes, we may require proof of identity (e.g., registered email and password). Please keep your login credentials secure.
9. Contacting Us
We welcome your feedback and questions. If you have any inquiries or wish for us to stop processing your information, please contact us here.